Level   4

Reports to (Hierarchical)

Mental Health /Patient Support Activity Manager

Reports to (Functional)

Mental Health Supervisor/Health promotion Supervisor

Job Family


Main Purpose

Perform basic counseling and/or educational activities to patients, families, communities, following MSF protocols and procedures, in order to improve the health condition of the patient.


  • Actively promote the availability of MSF services
  • Carry out, individually or in group, basic counseling and/or educational sessions, to patients, their families, hospital staff and/or the community
  • Refer patients when necessary to other specialists or external actors in order to provide the best available support
  • Collect and report specific information related to the target group
  • Keep files and statistics updated about the counseling and/or educational activities
  • Give testimonies to patients and in the community on own experiences as a patient(*)


Desirable, formal degree in social work.


  • Desirable working experience in related jobs
  • Makes part of the target group of patients and is willing to share his own experiences as a patient () () only valid for peer educators/counselors


Essential, local language native commandment; mission working language would be an asset.


Results, teamwork, commitment, flexibility, service

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