One of: HPCE Supervisor / HPCE Officer – Team Leader / Nursing Team Supervisor / Mobile Health Activity Manager / (outreach) Nursing Activity Manager

One of: HPCE Manager / Nursing Activty Manager (outreach) / Epidemiologist / MH Activity Manager / Midwife Activity Manager

Medical

CHWs ensure a strong link between community members and MSF services, supporting a people-centred approach. They help promote health, identify needs, collect community feedback, support surveillance, facilitate access to care, and contribute to building supportive and safe environments.

A. Health Education, Service Promotion and Social Mobilisation

• Provide health education and promote MSF services within communities and health facilities.
• Conduct health talks, community dialogues, mobilisation activities and support outreach campaigns (vaccination, screening, distributions, etc.).
• Conduct social mobilisation to support mass vaccination campaigns, distributions or other activities.

B. Community Feedback & Situation Analysis

• Collect and report community feedback (security concerns, rumours, service perceptions, needs, red flags).
• Support basic data collection (surveys or other project tools).

C. Social Networking & Mapping

• Support community mapping (villages, stakeholders, gathering points, geographic routes).
• Build and maintain links with community leaders, service providers and social actors.

D. Community-Based Surveillance & Linkage to Care

• Participate in routine data collection on morbidity, mortality, births, deaths and population movements.
• Support case finding (symptom screening, MUAC, RDT, vaccination status checks, etc.).
• Facilitate referrals and guide community members to MSF services.
• Participate in tracing (missed appointments, lost-to-follow-up, defaulters, contacts).

E. Community Case Management (Depending on project and training)

• Support diagnosis and treatment of malaria, diarrhea, respiratory infections, malnutrition, etc.
• Identify and communicate needs related to SRH, MH, WATSAN, protection/SGBV and other health topics.
• Facilitate referrals to higher levels of care and contribute to data collection and follow-up.

F. Supportive Community Activities

• Support activities creating supportive environments (youth clubs, support groups, recreational activities, community committees).
• Participate in stigma-reduction initiatives (anti-stigma campaigns, testimonies, storytelling).

Literacy is desirable, but not indispensable.

• Lived experience in or good understanding of the community is essential.
• Need to be recognized, accepted by the community they represent.