LT03603

ORDER PROCESSING OFFICER

Level   5


Reports to (Hierarchical)

Supply Chain Team Leader / Supply Activity Manager / Supply Chain Officer / Supply Activity Supervisor

Reports to (Functional)

Supply Chain Team Leader / Supply Activity Manager / Supply Chain Officer / Supply Activity Supervisor

Job Family

Logistics and Supply


Main Purpose

Performing the day to day order processing activities in a particular supply office (coordination or project level) according to MSF protocols and standards in order to ensure an optimal running of the mission/project


Accountabilities

  • Performing the day to day activities ensuring an efficient running of the Order processing activities in a particular supply office (coordination or project level) following the supply procedures according to MSF standards and protocols. Including the following activities:
    • Being responsible for the supply database and the correct filing and archiving of the supply documentation in order to guarantee the availability and the coherence of supply data
    • Processing all orders and requests and communicating regularly on their status with the initial clients: order received, approval stage, confirmation, RTS monitoring, backorder, lead times, … and reporting problems to his line management
    • Communicating with local and international suppliers (status of order, claims) and reporting problems to line management
  • Performing delegated tasks according to his/her activity and as specified in his/her job description

Education

Essential, secondary education; commerce related studies desirable


Experience

  • Essential in supply chain management (minimum 2 years) and in organization of supply administration and procedures.
  • Desirable proven understanding of MSF Field Logistics (general knowledge of MSF equipment and kits in accordance to the nature of the project)

Languages

Mission language essential; local language desirable


Knowledge

Computer literacy


Competencies

  • Results and Quality Orientation L1
  • Teamwork and Cooperation L1
  • Behavioural Flexibility L1
  • Commitment.to MSF Principles L1
  • Service Orientation L1
  • Stress Management L2

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