AB01900

RECEPTIONIST

Level   2


Reports to (Hierarchical)

Administration Manager or HRCo

Reports to (Functional)

Administration Manager or HRCo

Job Family

HR & FIN


Main Purpose

Receive and transfer, according to standard protocols, incoming calls and visitors, to provide them with accurate information or alternative ways to obtain it.


Accountabilities

  • Receive and welcome visitors.
  • Operate the telephone switchboard and deal with all incoming, outgoing and transferring of calls.
  • Provide general information and refer all non-routine information to supervisor.
  • Update the telephone directory, record changes and distribute updates as necessary.
  • Distribute and handle all incoming and outgoing correspondence.
  • Keep the reception premises neat and tidy.

Education

Literacy


Experience

Not required.


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